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Delivery and delivery costs

Delivery and delivery costs

We supply customers in Switzerland and the Principality of Liechtenstein.

The delivery and payment conditions of MYCHEM.CH are described in detail during the ordering process. Special forms of delivery requested by our customers will be charged according to the local surcharge.

Ordered items will be shipped as soon as possible, subject to availability. More exact delivery times will be displayed for each article and at the end of the order process.

If an article is not available, we inform the customer immediately. If the failure to comply with a delivery or performance deadline is due to force majeure, unforeseeable obstacles or other circumstances beyond our control, the deadline will be extended accordingly. If the impossibility of delivery is due to inability of the manufacturer or our supplier, both we and the buyer can withdraw from the contract, if the agreed delivery date is exceeded by more than 3 weeks.

Delivery costs / free delivery

The delivery costs are based on weight and shipping method and will be selected separately in the order process.

For normal purchases, we always use "PostPack Priority" addresses in Switzerland.
Delivery costs / Volume prices:

up to 2kg -> CHF 9.00
up to 5kg -> CHF 11.00
up to 10kg -> CHF 12.00
up to 20kg -> CHF 18.00

From a net value of CHF 180.00, the shipping via "PostPack Priority" or A-Post is free of charge.

Saturday delivery

Orders until Friday 12:00 pm will be delivered on Saturday.
Please choose the appropriate shipping method during the order.
The resulting price will be displayed there.

General remarks

For personal pickup there are no delivery costs.

Special deliveries after agreement.

Deliveries abroad only for larger quantities, by arrangement.

Postage costs for item return

If a return is expressly accepted by us and a buyer returns the ordered goods in due time, he still bears the shipping and postage costs for his return of an article itself.
This also applies to shipments which are returned to us through the fault of the customer (wrong address, etc.).
Payment term: 10 days

Packaging, return costs

The cost of standard packaging is included in the price. If special packaging is required or required for the safe shipment of an item, the corresponding costs will be charged.
If a shipment is returned to us due to a customer error, such as incorrect address details, etc., we can charge a service charge of CHF 5.00 to 20.00 for the packaging and processing costs.

delivery area

The delivery of our products can only be made within Switzerland and Liechtenstein.
Deliveries abroad are made in larger quantities by separate arrangement.