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data protection
Responsible for data processing is MYCHEM.CH, Ahornweg 18, 4950 Huttwil, Managing Director: Astrid Balgo. Further details of the responsible body can be found in the imprint.

We use the data provided by you to fulfill and process your order. Your data will be forwarded to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods (name, address, possibly telephone number for the coordination of delivery dates). To process payments, we may pass on your payment details to our bank. A transfer of your data to other third parties or use for advertising purposes does not take place. When using the customer login: In the customer login you can view your orders placed as well as change your customer data and your password. To delete a formless email to team@mychem.ch is sufficient.

Your personal data is encrypted using 128 bit SSL over the Internet. We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons. Despite regular checks, full protection against all dangers is not possible.

You have a right to free information about your stored data and, if necessary, a right to correction, blocking or deletion of this data. For questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data, please contact us via the contact form or send us your request by mail or fax.

In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. You can set your browser so that you are informed about the setting of cookies and can individually decide on their acceptance or exclude the acceptance of cookies for certain cases or in general. Failure to accept cookies may limit the functionality of our website.

Web analytics with Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the case of the activation of IP anonymisation on this website, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data provided by Google. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.

In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plug-in, you can click on this link to prevent the collection by Google Analytics on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again.

Identity and credit check when selecting Billpay payment methods

If you choose to use one of our partner Billpay GmbH's payment options, you will be asked in the ordering process to consent to the submission of Billpay's required payment and identity and credit checks. If you give your consent, your details (first and last name, street address, house number, zip code, city, date of birth, telephone number) as well as the data associated with your order will be transmitted to Billpay

For the purpose of its own identity and credit checks, Billpay or its affiliates commissioned by Billpay provide data to credit reporting agencies (credit bureaus) and receive credit information based on mathematical-statistical procedures, including address data. Detailed information on this and the credit agencies used can be found in the privacy policy of Billpay GmbH.

Furthermore, Billpay uses third-party funds to detect and prevent fraud. Data obtained with these tools may be stored encrypted with third parties so that they are readable only by Billpay. Only if you select a payment method of our cooperation partner Billpay, this data will be used, otherwise the data expire automatically after 30 minutes.


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