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GTC

Terms of Service

These general terms and conditions regulate legally binding all transactions that are processed through the online shop of MYCHEM.CH. Any other agreements or telephone or verbal agreements with the customer are only expressly recognized by us in writing.

Offer

MYCHEM.CH is a pure shop without a shop and deals with special articles and chemicals for the trade and the private household. Our offers are not binding. Small deviations and technical changes compared to our pictures or descriptions are possible.


Hazard statements / Minimal age

The minimum age for some chemicals is 18 years. These chemicals are labeled with an appropriate hazard symbol. In addition, the minimum age is described in the article text. The orderer confirms with his order that he has passed the age of 18 in this case. The goods will be sent to him by registered mail.

The buyer / buyer agrees in any case before the application of articles which are marked with danger symbols, which correspond to the safety instructions on the packaging and to read.


Delivery and payment

The delivery and payment conditions of MYCHEM.CH are described in detail during the ordering process. Special forms of delivery requested by our customers will be charged according to the local surcharge.

Ordered items will be shipped as soon as possible, subject to availability. Applicable delivery times can be found in the respective article.

If an article is not available, we inform the customer immediately. If the failure to comply with a delivery or performance deadline is due to force majeure, unforeseeable obstacles or other circumstances beyond our control, the deadline will be extended accordingly. If the impossibility of delivery is due to inability of the manufacturer or our supplier, both we and the buyer can withdraw from the contract, if the agreed delivery date is exceeded by more than 3 weeks.


Payment Methods

(1) Sofortüberweisung

When paying via Sofortüberweisung you can use MasteCard and VISA.
This amount will be listed in the current order process.

(2) Purchase on account via Billpay

When purchasing by invoice, the amount invoiced at the latest by the due date indicated on the invoice form must be stated on the account of our external partner, Billpay GmbH, indicated in the invoice [Link to https://www.billpay.de/ch/endkunden- ch /], to pay. The payment method Purchase on account does not exist for all offers and requires, among other things, a successful credit check by Billpay GmbH. If the customer for certain offers after checking the creditworthiness of the purchase on account is allowed, the settlement of the payment takes place in cooperation with the Billpay GmbH, which takes over the invoice claim of the dealer after the conclusion of the purchase contract. We will also be responsible for general customer inquiries (such as merchandise, delivery time, shipping), returns, complaints, revocation declarations and shipments or credits when purchasing via Billpay.

If you do not comply with your payment obligation, you will be in default of payment at the end of the payment period set without further reminder and will have to pay default interest of 8%. Billpay is entitled to charge a reminder fee of up to CHF 30.00 per payment reminder as well as other fees, in particular the costs for a possible collection procedure. Furthermore, Billpay may in future refuse to process the payment of purchase contracts, including in relation to other traders. The General Terms and Conditions [Link to https://www.billpay.de/kunden/agb-ch#datenschutz] of Billpay GmbH apply.

(3) PostFinance Card

Payment with the well-tried Swiss PostFinance Card

Pay with the PostFinance Card and your order will be triggered immediately: Very fast processing time!

Here you can conveniently pay with your PostFinace Card in the same way as e-banking in your usual Swiss way!
This process guarantees maximum safety for both!

If you continue the ordering process, you will be automatically redirected to PostFinance.
There you can log in with your card and release the payment as usual.
You will then come back to the shop where you will receive your order confirmation.
You receive the goods with this kind of payment without delay (as with normal advance payment).

(4) Advance payment within 5 days

If you prefer the traditional prepayment, you can transfer it to our bank account within 5 days. As soon as we confirm your payment we will release your order. If it is urgent you can email us your transfer slip.

Please note that your order means a legally binding purchase and is subject to the Obligatinenrecht. Payment delays cause costly reminders and default interest.

(5) PayPal

If you are a member of PayPal you can do your own easy, secure and very convenient payment. An ultrafast order processing.

(6) VISA

Payment with your VISA card

With VISA and your order is triggered immediately: Very fast processing time!

Here you can comfortably pay with your VISA card in your usual Swiss way!
This process guarantees maximum safety for both!

If you continue the ordering process, you will be automatically redirected to VISA.
There you can log in with your card and release the payment as usual.
You will then come back to the shop where you will receive your order confirmation.
You receive the goods with this kind of payment without delay (as with normal advance payment).

(7) MasterCard

Payment with your MasterCard

With MasterCard and your order is triggered immediately: Very fast turnaround time!

Here you can conveniently pay with your MasterCard in your usual Swiss manner!
This process guarantees maximum safety for both!

If you continue the ordering process, you will be automatically redirected to MasterCard.
There you can log in with your card and release the payment as usual.
You will then come back to the shop where you will receive your order confirmation.
You receive the goods with this kind of payment without delay (as with normal advance payment).


Price calculation

(1) Minimum value of goods

MYCHEM.CH has no minimum order value.

(2) small quantity surcharge

For a value of less than CHF 35.00, a small quantity surcharge of CHF 9.00 may apply.

Packaging

The costs of the customary packaging are included in the order. If special packaging is required or required for the safe shipment of an item, the corresponding costs will be charged.


Cancellation / withdrawal / return

Basically, there are no statutory rights of withdrawal and return in Switzerland. As a rule, buyers can not withdraw from a normal sales contract.

Wrong goods ordered but not yet in the shipping? Please contact us as soon as possible. MYCHEM.CH grants you a voluntary right of withdrawal against a voucher provided that the ordered goods have not already been packed and labeled (order amount less 10% of the expenses of the payment worshipers).

A return of the contractually delivered goods is only possible in case of damage or wrong delivery. The return must take place in the undamaged original packaging. If, in exceptional cases, we agree to a return and issue a credit note, all shipping and return costs and expenses shall be borne by the buyer. Important: Please contact us so that we can arrange the details.

Even if the customer does not accept shipments which are returned to us by post at cost, these costs will be borne by the customer (including COD charges, expenses and amount of goods).


Transfer of Risk

The risk passes with dispatch of the goods by MYCHEM.CH on the buyer.


Disclaimer

The liability of MYCHEM.CH, in particular the liability for auxiliary persons or for consequential damages, is excluded.


Complaints

False deliveries, quantity errors and identifiable defects must be reported in writing by the customer within 5 days of receipt of the goods. If the customer or third parties unauthorized interventions to the goods or parts thereof before, all warranty claims are forfeited unless the alleged defect is not related with the procedure.

Retention of title; On Bill; lien

(1) For consumers, we reserve the ownership of the purchased item until full payment of the invoice amount. Are you an entrepreneur in the exercise of your commercial or independent professional activity, a legal entity under public law or special fund under public law, we reserve the ownership of the object of sale until the settlement of all outstanding claims from the business relationship with the purchaser. The corresponding security rights are transferable to third parties.

(2) You are only entitled to set-off if your counterclaims have been legally established or are undisputed or recognized by us. In addition, you have a right of retention only if and to the extent that your counterclaim is based on the same contractual relationship.

(3) If the customer is in default of us with any payment obligations, all existing claims shall become due immediately.

Until the purchase price has been paid in full, including all incidental costs such as interest or shipping costs, the object of purchase and all its components and accessories are subject to retention of title within the meaning of Art. 715 ZGB.


Jurisdiction

Place of fulfillment and jurisdiction for both parties is the seat of MYCHEM.CH. It is exclusively the law of Switzerland.

Huttwil, March 2017