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privacy

Data protection
The party responsible for data processing is MYCHEM.CH, Winterthurerstrasse 71, 8006 Zurich, Managing Director: Roberto Kistler. You can find further details on the data controller in the legal notice.

use
We use the data provided by you to fulfill and process your order. Your data will be forwarded to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods (name, address, possibly telephone number for the coordination of delivery dates). To process payments, we may pass on your payment details to our bank. A transfer of your data to other third parties or use for advertising purposes does not take place. When using the customer login: In the customer login you can view your orders placed as well as change your customer data and your password. To delete a formless email to team@mychem.ch is sufficient.

safety
Your personal data is encrypted using 128 bit SSL over the Internet. We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons. Despite regular checks, full protection against all dangers is not possible.

information
You have a right to free information about your stored data and, if necessary, a right to correction, blocking or deletion of this data. For questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data, please contact us via the contact form or send us your request by mail or fax.

cookies
In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. You can set your browser so that you are informed about the setting of cookies and can individually decide on their acceptance or exclude the acceptance of cookies for certain cases or in general. Failure to accept cookies may limit the functionality of our website.

Web analytics with Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the case of the activation of IP anonymisation on this website, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data provided by Google. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.

In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plug-in, you can click on this link to prevent the collection by Google Analytics on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again.

Identity and credit check when selecting Klarna payment methods

If you choose one of the payment options of our partner Klarna Bank AB, German Branch, you will be asked during the ordering process to consent to the transmission of the data required for processing the payment and an identity and credit check to Billpay. If you give your consent, your data (first and last name, street, house number, postal code, city, date of birth, telephone number) as well as the data in connection with your order will be transmitted to Klarna Bank AB, German Branch.

For the purpose of its own identity and credit checks, Klarna Bank AB, German Branch or partner companies commissioned by Klarna Bank AB, German Branch transmit data to credit agencies (credit agencies) and receive information from them and, if necessary, creditworthiness information based on mathematical-statistical procedures, the calculation of which includes address data. Detailed information on this and on the credit agencies used can be found in the data protection provisions of Klarna Bank AB, German Branch.

Furthermore, Klarna Bank AB, German Branch may use third-party tools to detect and prevent fraud. Data obtained with these tools may be stored by third parties in encrypted form so that they can only be read by Klarna Bank AB, German Branch. Only if you select a payment method from our cooperation partner Klarna Bank AB, German Branch.

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